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Posts Tagged HP

HP All in One Device Manager does not work with Snow Leopard

Sep 1

Posted by Admin in Apple, Troubleshooting | 1 Comment


After upgrading your Mac OS X to Snow Leopard, you may not be able to use your Hewlett Packard(HP) All in One’s device manager. This Device Manager allows users to scan multiple pages and club the output into one single PDF. While the Snow Leopard’s interface is much better, it does not allow such scanning output. If you also intend to scan multiple pages into single PDF document and are facing issues after upgrading to Snow Leopard on your Macintosh machine, follow the steps below:

  1. Open the Preview
  2. Click on “File” menu
  3. Now click on “Import from Scanner”
  4. Select your scanner from the installed scanner list. When you select your scanner, a new window for “Your Scanner Name” will appear.
  5. Click on “Details” button. On this screen adjust the settings for color and size
  6. Uncheck the options for “Detect Separate Items” and change the format to “PDF”
  7. Click on “Scan”

Once the scanning is complete, you will see a preview of all pages into a single PDF file.

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Tags: AIO, All in One, Apple, HP, Mac, macintosh, Scanner, Snow Leopard

HP SimpleSave: Backup made easy

Aug 18

Posted by Admin in New Technologies | No Comments


Every computer users goes through a fear, the fear of loosing data, everyday. This data has different meaning for every user. For some it could be business, their jobs, school work, project reports, music, videos, pictures… the list is endless. Though there have been efforts by the largest software vendor: Microsoft to provide backup solutions to customers, but there is a huge limitation of hardware.

HP has resolved this issue and the fear to a huge extent through its SimpleSave Personal Media Drives. These drives have storage capacity ranging from a 320GB to a whooping 1TB, depending on the drive that you opt for. This is not all, these drives are much more than just external hard drives.

It has a customized backup solution built into it. Sonic Backup MyPC Special Edition software is capable to make a copy of all your files. It allows users to take backup with a few clicks. It also allows users to schedule a backup.

This is a perfect solution for people who like to store music, photos and videos. Such users know that these files take a lot of hard drive space and with HP SimpleSave, they will never run out of space with its huge storage capacity.

This is not just a means to backup your data. It allows users to plug it into any other PC and access your data on the move. It can also be used with a Home Theater system to playback audio/video files.

Another advantage of using these drives is the support for USB 2.0. This allows faster backup and transfer of data.

All in all, this is a must have device for all computer users. Go get one today.

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Tags: 2.0, backup, disk, drive, external, hard, HP, restore, save, Simple, USB

Apple Mac: Printer not detected problem

Aug 13

Posted by Admin in Apple | No Comments


There are many people who are facing an issue in getting their HP printers connected via USB to be detected on Mac OSX. If you are also facing the same issue, follow the steps below:

Disconnect all other USB devices
The Printer should be connected to the Mac directly, not through a USB hub
Click on the “Blue Apple” on the top left corner
Click on “About this Mac”
Now click on “More Info”
Under “Contents” on the left side of this window, click on “USB”
Verify that the Printer is listed under the USB device tree
If you still don’t see the printer, follow the steps below:

Unplug the USB cable, Shut down the printer and then shut down the computer. Wait for 2 minutes before restarting the Mac. This allows Mac to reset the USB addressing
Turn on the Mac, then turn on the Printer and reconnect the USB cable
Run the HP Setup Assistant again
If the problem still persists, launch the HP Setup Assistant and immediately follow the steps below:

Launch Process Viewer [Hard Drive--> Applications-->Utilities-->Process Viewer]
Locate HP Communications in the “Name” list and click on it to highlight it
From the process drop down menu, select “Quit Process”
Close the Process Viewer
In the hard drive, go to Library–>Printers–>HP. Launch HP Communications.app from here
On the HP All-in-one window, click on “Rescan USB”

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Tags: Apple, detected, HP, issue, Mac, macintosh, printer, problem, USB